Cancellation policy
Last updated: May 2026
One-Time Purchases All eBooks sold by Iconic HK are available as one-time purchases. Once payment is confirmed and the digital file has been delivered, the transaction is considered complete and cannot be cancelled.
Subscription Plans (if applicable) If Iconic HK offers subscription-based access to eBooks or digital content, the following terms apply:
- Subscriptions are billed on a recurring basis (monthly or annually) as stated at the time of purchase
- You may cancel your subscription at any time before the next billing cycle
- Cancellation will take effect at the end of the current billing period — you will retain access to content until then
- No partial refunds will be issued for unused portions of a subscription period
How to Cancel a Subscription To cancel your subscription, please:
- Log in to your account on our store
- Navigate to Account Settings → Subscriptions
- Select the subscription you wish to cancel and confirm cancellation
- Alternatively, contact us at [your support email] with your order number and we will process the cancellation on your behalf
Pre-Orders If you have placed a pre-order for an upcoming eBook, you may cancel your pre-order at any time before the release date by contacting us at wavyli@iconichk.co. Once the eBook has been released and delivered, standard refund terms apply.
Failed Payments If a subscription payment fails, we will notify you via email. Access to subscription content may be suspended until payment is successfully processed.
Changes to Subscription Plans Iconic HK reserves the right to modify subscription pricing or plan details. We will provide at least 14 days' notice via email before any changes take effect.
Contact Us For any questions regarding cancellations or subscriptions, please contact us at wavyli@iconichk.co.